TFG is seeking a dependable, organized, and detail-oriented Billing Representative to join our team in our Metairie, LA office location.
This entry-level position is an excellent opportunity to build hands-on experience in billing processes, invoicing, and customer account management. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. This position also includes front desk coverage responsibilities.
Key Responsibilities
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Create and send accurate customer invoices based on agreements and warranties.
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Verify billing details against customer contracts and service agreements.
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Enter data quickly and accurately into various company and customer portals.
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Maintain organized billing and documentation records.
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Coordinate with internal teams to confirm billing accuracy.
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Respond to basic billing-related questions professionally.
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Assist with front desk coverage, greeting visitors, and answering phones.
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Maintain confidentiality of sensitive financial and customer information.
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Provide general administrative support as needed.
Qualifications
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1 year of administrative or data entry experience (required).
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Experience with invoicing or billing processes is a plus.
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Proficient in data entry with high attention to detail and accuracy.
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Comfortable learning and navigating multiple computer systems/portals.
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Strong organizational and multitasking skills.
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Excellent verbal and written communication skills.
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Proficient in Microsoft Office and Google Workspace applications.
Who We Are
Total Foodservice Group (TFG) is a dedicated team of experts from various industry backgrounds, focused on providing top-notch customer service for companies in the foodservice industry. We offer high-quality foodservice equipment, readily available parts, and a global service network to support our clients’ success. Guided by our core values—People First. Forward Thinking. Whatever It Takes.—we are committed to excellence in service, sales, and fostering a company culture that puts people at the heart of everything we do.
Why Join TFG?
✔ A people-first culture – We recognize talent, encourage growth, and foster a supportive work environment
✔ Competitive benefits – Health, dental, vision, life insurance, paid time off, employer-contributed retirement plan, and referral program
✔ Paid training & career growth – We invest in your development and success