About This Job
Training and Development Specialist 1/2/3
Office of Management and Finance
Division: Human Resources
Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.
This position is responsible for improving the productivity of the agency's employees. The incumbent will work in conjunction with Human Resources and executive management to develop and deliver state-wide training for Louisiana Works Customers include agency staff, local government staff, external groups, other departments and any entity which, is related to Louisiana Works processes either by federal mandate, or formal or informal agreement.
Core Competencies:
AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:
Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Training Others: The ability to design and deliver training experiences that build knowledge, develop skills, and improve performance.
Preferred Competencies:
Developing Performance: Builds the future potential of others by supporting long-term growth, skill development, and career progression.
Displaying Expertise: The ability to demonstrate specialized knowledge, skills, and experience to apply subject-matter expertise in diverse and evolving contexts.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.
Minimum Qualifications
Three years of experience in planning, developing, delivering, or evaluating training programs or academic instruction; human resources, or administrative services; OR
Six years of full-time experience in any field; OR
A bachelor's degree.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Details:
Job Duties and Other Information
- Plan, develop, and deliver agency training programs using classroom, multimedia, and e-learning formats. Research and prepare instructional materials, including PowerPoint presentations and online course content. Coordinate training logistics, facilities, and follow-up activities.
- Consult with and train supervisors and subject matter experts on adult learning principles and effective instructional methods. Establish training objectives and outcomes, evaluate program effectiveness, conduct needs assessments, and recommend improvements. Advise staff on mandatory and professional development training opportunities. Develop and maintain agency training policies and manage the LWC Learning Solutions Online (LSO) catalog.
- Maintain and update virtual training platforms, forms, and resources. Facilitate webinars and provide technical support during presentations. Coordinate with departments to schedule staff participation and ensure a productive learning environment.
Position Specific Details:
Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty
Location: Baton Rouge, La
Career Progression Group: Training and Development Specialist 1, Training and Development Specialist 2, or Training and Development Specialist 3
Please click on the links below to learn more about each job level:
TRAINING AND DEVELOPMENT SPECIALIST 1
TRAINING AND DEVELOPEMENT SPECIALIST 2
TRAINING AND DEVELOPEMENT SPECIALIST 3
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the
“Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
All applicants selected for employment must submit to drug screening and a background check.
Contact Information:
For further information about this vacancy, contact:
Kedrick Kennedy
kedrick.kennedy@la.gov
The Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to
make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
- Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
01
Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?
- I avoid teamwork, create conflict, or don’t contribute.
- I contribute to team efforts with encouragement and guidance.
- I work well with others, contribute consistently, and support the team.
- I unite teams, build trust, and help others work through conflict.
02
Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
Displaying Expertise - How well do you apply subject-matter expertise to solve problems, share insights, and communicate effectively with others?
- I struggle to explain basic concepts, apply subject-matter knowledge, or share accurate information.
- I apply subject-matter knowledge in typical situations and communicate clearly with some guidance or support.
- I use my subject-matter expertise to solve problems, explain concepts clearly, and tailor communication to different audiences.
- I demonstrate deep subject-matter expertise, explain complex topics with clarity, and provide strategic insights that support broader goals.
04
Displaying Expertise - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
Developing Performance - How well do you support others' performance, give feedback, and help them grow in their roles?
- I miss goals, avoid giving clear feedback, overlook performance issues, and provide little support for development.
- I set goals and give feedback to support accountability, monitor performance, and address gaps.
- I give clear, balanced feedback, review work quality, and support individual growth through learning opportunities.
- I connect development to strategy, use coaching and data to improve performance, and build future capabilities.
06
Developing Performance - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
Training Others - How do you design or deliver training to help others learn and grow?
- I can deliver basic training content, but I may have trouble explaining it clearly, adjusting to learners, or checking their understanding.
- I struggle to create clear or engaging training experiences, and my content may be disorganized or inaccurate.
- I design structured, relevant training; I engage learners, adjust my methods when needed, and check for understanding with clear feedback.
- I create interactive, high-impact training that adapts to learners' needs, reinforces key ideas, and supports long-term growth through feedback and assessment.
08
Training Others - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
Using Data - How do you work with data to generate insights or inform decisions?
- I struggle to collect, analyze, or use data effectively, and I may misuse or present sensitive information incorrectly.
- I can work with basic data, but I may miss key trends, present it unclearly, or need help applying insights.
- I collect accurate data, identify patterns, share insights clearly, and use data to make informed, ethical decisions.
- I use advanced techniques to uncover insights, tell clear data stories, and proactively protect sensitive information.
10
Using Data - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
