We are an established commercial insurance brokerage, currently seeking articulate, organized and enthusiastic individuals to join our team.
Customer Service Representatives provide administrative support within a team environment. This position offers an opportunity to grow and develop knowledge, skills and abilities, through a combination of educational programs and experiential (on-the-job) training.
If you currently hold a valid Property & Casualty Insurance license in your home state and you are dependable, accurate, friendly and career-focused , we encourage you to apply for employment with us!
DUTIES AND RESPONSIBILITIES
- Electronically attach documents
- Review policy documents
- Prepare written correspondence
- Process endorsements, cancelations, audits, invoices, MVR's and ID cards
- Update client account information
- Post and maintain activities for timely follow up, using a diary system
- Maintain electronic files in an orderly, up-to-date manner
- Maintain regular, pro-active communication with service team members
- Actively participate in completing projects
- Assume other job responsibilities as assigned
QUALIFICATIONS
- Must have valid state-issued Insurance license;
- Possess organizational skills to prioritize workflows in a timely, and accurate manner;
- Effective communication skills, using English language, in written, oral or schedule form;
- Ability to apply the concepts of basic accounting, calculate figures and amounts involving decimals such as fractions, pro-rata and percentages;
- Ability to solve practical problems and deal with a variety of concrete variables;
- Computer literate - Proficient use of Windows systems, Microsoft Office software (including Word, Excel, Outlook), database programs and general office equipment;
- Type 45-50 wpm;
- Ability to develop and maintain effective, professional relationships with co-workers, carriers, vendors and other business contacts;
- Professional work ethic
Qualified Candidates should submit a resume for consideration. We are an Equal Opportunity Employer. No recruiters, please.
Job Type: Full-time
Pay: $32.00 - $37.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
- Work from home
Application Question(s):
- Are you willing to work Pacific Time Zone hours?
Experience:
- Commercial Insurance: 2 years (Required)
License/Certification:
- Property & Casualty License (Required)
Work Location: Remote