We are an established commercial insurance brokerage, currently seeking articulate, organized and enthusiastic individuals to join our team.

Customer Service Representatives provide administrative support within a team environment. This position offers an opportunity to grow and develop knowledge, skills and abilities, through a combination of educational programs and experiential (on-the-job) training.

If you currently hold a valid Property & Casualty Insurance license in your home state and you are dependable, accurate, friendly and career-focused , we encourage you to apply for employment with us!

DUTIES AND RESPONSIBILITIES

Electronically attach documents
Review policy documents
Prepare written correspondence
Process endorsements, cancelations, audits, invoices, MVR's and ID cards
Update client account information
Post and maintain activities for timely follow up, using a diary system
Maintain electronic files in an orderly, up-to-date manner
Maintain regular, pro-active communication with service team members
Actively participate in completing projects
Assume other job responsibilities as assigned

QUALIFICATIONS

Must have valid state-issued Insurance license;
Possess organizational skills to prioritize workflows in a timely, and accurate manner;
Effective communication skills, using English language, in written, oral or schedule form;
Ability to apply the concepts of basic accounting, calculate figures and amounts involving decimals such as fractions, pro-rata and percentages;
Ability to solve practical problems and deal with a variety of concrete variables;
Computer literate - Proficient use of Windows systems, Microsoft Office software (including Word, Excel, Outlook), database programs and general office equipment;
Type 45-50 wpm;
Ability to develop and maintain effective, professional relationships with co-workers, carriers, vendors and other business contacts;
Professional work ethic

Qualified Candidates should submit a resume for consideration. We are an Equal Opportunity Employer. No recruiters, please.

Job Type: Full-time

Pay: $32.00 - $37.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance
Work from home

Application Question(s):

Are you willing to work Pacific Time Zone hours?

Experience:

Commercial Insurance: 2 years (Required)

License/Certification:

Property & Casualty License (Required)

Work Location: Remote

Petra Risk Solutions

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Customer Service Representative (Remote/hybrid)