Job description:
Retail District Manager - LA, Full-Time
Overview
Join one of the fastest-growing telecommunications companies in the country! We're currently hiring Retail District Managers to lead multiple retail stores within a defined market. This is an exciting opportunity for a strategic and hands-on leader to drive sales performance, elevate the customer experience, and develop high-performing teams across several retail locations.
This role offers a competitive base salary plus commission potential with a clear path to career advancement through industry-leading training and development programs.
Who We Are
We are a rapidly expanding branded partner in the telecommunications industry with locations across 15+ states—and continued growth on the horizon. Our teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network.
Who We're Looking For
We're seeking experienced multi-unit retail leaders—ideally with a background in wireless, cable, or consumer electronics—who are passionate about developing teams, driving operational excellence, and exceeding sales goals. As a Retail District Manager, you'll act as the primary liaison between corporate leadership and the field—ensuring all store locations are operationally ready, performance-driven, and aligned with company goals and brand standards.
Key Responsibilities
Sales Leadership & Strategy
- Oversee the sales and operational performance of multiple retail locations within an assigned district
- Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction
- Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results
Team Development & Coaching
- Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture
- Provide ongoing coaching, feedback, and professional development to improve team performance and career growth
- Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs
Operational Excellence
- Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards
- Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance
- Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives
Customer Experience
- Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores
- Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed
Qualifications
- Bachelor's degree in business or related field (or equivalent professional experience)
- 5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics
- Proven success in driving sales growth and leading high-performing teams
- Strong communication, analytical, and problem-solving skills
- Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools
- Ability to work a flexible schedule including weekends and holidays
- Willingness to travel throughout the market; valid driver's license required if operating company or fleet vehicles
Perks & Benefits
- Competitive base salary + uncapped commission
- Medical, Dental, Vision, 401(k)
- Paid training and onboarding
- Vacation, Sick, and Personal Time Off
- Employee growth & rewards programs, including:
- Milestone Recognition Program
- Annual Winners Circle all-expenses-paid trip for top performers
Ask your interviewer for more details about these exclusive employee-focused programs!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
