Mauldin & Jenkins is seeking an Administrative Assistant to help support our Baton Rouge, LA office. We are looking for a team player who is committed to producing outstanding work that results in success for our Administrative Team and our Firm. The successful candidate will be able to multitask in a deadline-driven environment while providing customer service and supporting daily office operations. Strong organizational, time management, and communication skills are a necessity - along with sensitivity to confidential matters. The ideal candidate will be a self-starter with a strong work ethic and positive, can-do attitude.
Responsibilities
- Greeting and providing positive service to clients and employees
- Responding to needs of clients and employees in a timely manner
- Providing professional customer service in difficult situations
- Maintaining an organized and clean work area
- Informing the appropriate contact of a client or guest arrival
- Screening and answering multiple phone lines and directing calls to the appropriate personnel
- Providing general clerical support for the office as assigned
Credentials & Experience
- High School or Equivalent Required
- Associate’s Degree or Equivalent from two-year college or technical Skills Preferred
- Minimum of 2 years of similar work experience in a professional work environment
- Experience working within Microsoft’s Word and Excel
Knowledge & Skills
- Excellent problem-solving skills, with the ability to react in a professional manner
- Possesses a welcoming demeanor and have client service experience
- Excellent communication and interpersonal skills
- Ability to adapt in a changing environment
- Strong customer service focus
- Experienced in MS Office products with basic to intermediate skillset
- Strong proofreading
- Strong organizational skills
- Ability to multitask
- Ability to collaborate and work in a team environment
- Willingness to learn new tasks and follow processes as outlined
- Strong sense of urgency
- High sense of confidentiality
Qualifications