IMPORTANT NOTE: This opportunity is OUTSIDE of USAJOBS.gov and ONLY open to military veterans with preference along with transitioning service-members within four months of separating.
LOCATION: New Orleans, LA
MAJOR DUTIES AND RESPONSIBILITIES
· Serving as a subject matter expert, providing high-level advisory and technical services on intricate organizational functions and work practices pertaining to human resources, including benefits, compensation, policy, and workforce selection and hiring.
· Providing direct and independent support to the Sector Workers' Compensation Office, handling nuanced and sensitive cases.
· Interpreting and applying advanced guidelines related to employee workers' compensation/injury benefits, ensuring full compliance with all applicable laws, regulations, and procedures under the Federal Employees' Compensation Act (FECA). Independently processing and managing workers' compensation claims, including proactive case management for complex or high-impact cases.
· Developing, implementing, and evaluating new or modified administrative program work methods and procedures to enhance service delivery and operational effectiveness.
HOW TO PREPARE YOUR APPLICATION
Your resume, which will enable us to determine the grade level for which you qualify; align it to the specifics as described in the duties and responsibilities section above. Provide details of your education, background, and experience so we can accurately assess your qualifications, and be sure to highlight any superior proficiencies that uniquely qualify you. Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Required documentation includes:
· Your DD214 (SSN redacted) or Statement of Service with all campaign medals contained therein is required.
· Your VA Disability Rating Letter and/or a Schedule A Letter is required if applicable.
· References from all past and present employers are required.
HOW TO APPLY
Email Jeffrey.R.Jack@cbp.dhs.gov with SUBJECT LINE: CBP – USBP - New Orleans Sector – Mission Support Specialist (Workforce Management) - (GS-09-11) – New Orleans, LA
Job Type: Full-time
Pay: $28.28 - $34.05 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid parental leave
- Vision insurance
Work Location: In person
