Company Description
Dinamic As Group is a forward-thinking company dedicated to delivering efficient, reliable, and well-structured operational solutions. We work with precision, organization, and a strong commitment to excellence, supporting businesses through streamlined logistics and operational coordination. Our team values professionalism, accountability, and continuous growth.
Job Description
We are seeking a reliable and service-focused
Reservations Agent to join our team in New Orleans. This role is essential in managing reservations accurately, assisting clients with inquiries, and ensuring a smooth booking experience. The ideal candidate is organized, communicative, and comfortable working in a fast-paced environment while maintaining a high standard of professionalism.
Responsibilities
- Handle incoming reservation requests via phone, email, or internal systems
- Accurately process bookings, modifications, and cancellations
- Provide clear and professional information regarding availability, policies, and services
- Maintain updated and accurate reservation records
- Coordinate with internal teams to ensure booking accuracy and customer satisfaction
- Resolve basic customer concerns in a timely and professional manner
- Follow company procedures and quality standards consistently
Qualifications
- Strong communication and interpersonal skills
- Excellent attention to detail and organizational abilities
- Ability to multitask and manage time effectively
- Professional demeanor and customer-oriented mindset
- Basic computer proficiency and ability to learn reservation systems
- Reliable, punctual, and able to work independently or as part of a team
Additional Information
- Competitive salary ($47,000 – $51,000 annually)
- Opportunities for professional growth and career advancement
- Skill development through ongoing training and support
- Stable, full-time position in a professional work environment
- Supportive team culture focused on collaboration and success
