Company Description

Blaze Express Courier Service, founded in 1975 in New Orleans, Louisiana, is a trusted last-mile logistics provider with nearly 50 years of experience. Operating from three key locations—New Orleans, Baton Rouge, and Shreveport—Blaze Express specializes in tailored delivery solutions for a wide range of needs, including pharmaceutical routes, hospital deliveries, on-demand jobs, and line hauls. The company is committed to meeting specific client requirements with a fleet of cars, vans, and straight trucks. Additionally, Blaze Express offers inventory storage and packaging services in New Orleans, Baton Rouge and Shreveport, with options for shipping through FedEx or UPS. Known for its reliability and flexibility, Blaze Express is Louisiana's premier choice for logistical solutions.

Role Description

We are seeking a full-time Operations Manager to lead the operational activities at our New Orleans, LA location. This on-site role entails supervising daily operations, ensuring timely execution of delivery schedules, managing and working along side our dispatch logistics team, optimizing route planning, and maintaining quality service standards. The Operations Manager will collaborate closely with drivers, warehouse staff, and clients to ensure effective communication, compliance, and operational efficiency. Additional responsibilities include tracking performance metrics, resolving operational challenges, and upholding safety protocols and company policies. So, if you are someone that has great communications skills AND has the right temperament when the pressure cooker is on, and are also proactive, uncluttered, resilient, and manages time well, then we want you to join the Blaze Team.

Qualifications

Three years experience in logistics, supply chain management, or transport operations
Strong skills in leadership, team management, and process coordination
Ability to analyze data, create performance reports, and manage budgets
Problem-solving abilities and decision-making skills in high-pressure situations
Knowledge of routing software and operational technology tools
Excellent communication, interpersonal, and customer service skills
Familiarity with warehouse management and inventory procedures
Bachelor's degree in Business Administration, Operations Management, or a related field is preferred
Previous experience in final mile logistics or expedited courier service is a plus

Blaze Express Courier Service

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Operations Manager