About This Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn More About Louisiana Department Of Health
This position may be filled in Lafayette Parish
Join the mission to protect the integrity of Louisiana’s public assistance programs as a Fraud Investigator with the Department of Children and Family Services’ Fraud and Recovery Unit. In this dynamic role, you will conduct investigations into suspected fraud, waste, and abuse across programs such as SNAP and Temporary Assistance for Needy Families, helping ensure benefits reach those who truly need them. You’ll analyze cases, uncover discrepancies, collaborate with internal and external partners, and support the recovery of improperly issued funds. This position plays a vital role in safeguarding public resources, supporting accountability, and strengthening trust in critical assistance programs. If you’re detail-oriented, analytical, and motivated by meaningful public service, this is an opportunity to make a real impact while building a rewarding investigative career.
An Ideal Candidate Should Possess The Following Competencies:
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
Using Data: The ability to use relevant and valid data to inform a recommendation for action.
Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
Acting Decisively: The ability to make decisions quickly and effectively.
Solving Problems: The ability to discover solutions to problems.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
Minimum Qualifications
Four years of experience in social services; OR
Six years of full-time work experience in any field plus one year of experience in social services; OR
A bachelor's degree plus one year of experience in social services; OR
A bachelor’s degree in social work or a master's degree in a social services field or education.
Experience Substitution
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
Job Duties and Other Information
- Conducts complex investigations involving suspected employee misconduct and violations of agency, departmental, and Civil Service policies, including theft, payroll fraud, computer fraud, forgery, and related offenses.
- Investigates complex cases involving the fraudulent procurement of public assistance benefits or services, including multi-state or concurrent certification and recipient fraud.
- Evaluates administrative and programmatic procedures within parish, regional, and state offices to identify operational deficiencies that may contribute to fraud, waste, or abuse.
- Collaborates with agency leadership, prosecutors, and state and federal law enforcement partners to coordinate investigative activities and secure evidence.
- Utilizes investigative tools and data systems, including agency databases, business intelligence platforms, and online resources, to research records and develop investigative leads.
- Conducts surveillance, interviews witnesses, interrogates suspects, and obtains affidavits, warrants, and court orders for protected records through appropriate legal channels.
- Prepares detailed investigative reports and financial loss analyses to support disciplinary actions, criminal prosecutions, civil litigation, and administrative sanctions.
- Maintains accurate investigative documentation and case activity within the unit’s Case Management Information System.
- Serves as the agency’s liaison and primary witness in criminal, civil, and administrative proceedings, including fraud hearings, Civil Service appeals, and unemployment compensation cases.
- May serve as lead investigator on complex cases or special projects, providing functional guidance, resolving technical issues, and advising supervisors on investigative progress and outcomes.
Position-Specific Details:
Location: Medical Vendor Administration / FS Fraud & Recovery/ Lafayette Parish
Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment
, Job appointment (temporary appointment that may last up to 48 months), Detail to Special Duty
Cost Center: 3052130100
Position Number(s): 50689922
Career Progression: This position may be filled as a Fraud Investigator 1 or Fraud Investigator 2 determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.
Compensation:
This position is eligible for the following Special Entrance Rates (SER) for the job titles listed below, as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity for Fraud Investigator 1 and Fraud Investigator 2.
Fraud Investigator 1 - $21.27 hr / $1701.60 bi-weekly
Fraud Investigator 2 - $22.76 hr / $1,820.80 bi-weekly
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Alanna McCollum Alanna.McCollum@la.gov
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge, LA 70821225-342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to
make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
- Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
01
AD: Acting Decisively - How well do you make timely, confident decisions using sound reasoning?
- I avoid making decisions, rely on others, and struggle to stay confident under pressure.
- I make decisions with help, second-guess myself, and tend to stick with familiar methods.
- I make timely decisions, take responsibility for the outcome, and explain my reasoning clearly.
- I make bold decisions, adapt quickly, and help lead others through uncertainty.
02
AD: Acting Decisively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
AEI: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honesty—even when it’s difficult or inconvenient?
- I ignore ethical standards, withhold information, or show bias or poor judgment.
- I follow rules, share information, and try to avoid ethical missteps.
- I act with integrity, respect confidentiality, and treat people fairly.
- I promote ethics, model transparency, and help others act with fairness across teams.
04
AEI: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
DR: Driving Results - How well do you set goals, stay focused, and follow through—especially when faced with challenges or competing demands?
- I struggle to set direction, miss deadlines, avoid challenges, or resist feedback.
- I set basic goals, make some progress, and accept feedback when supported.
- I set clear goals, stay focused, take ownership of results, and use feedback to improve.
- I set bold goals, lead progress, push through setbacks, and help others learn from challenges.
06
DR: Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
- I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
- I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
- I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
- I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
08
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?
- I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
- I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes.
- I make timely, well-reasoned decisions by using available information, context, and trade-offs.
- I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.
10
MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
