Company Description
At
Catch Vibe Voice, we believe that strong communication shapes powerful brands. We are a dynamic and growing company committed to delivering authentic messaging, meaningful connections, and strategic communication solutions. Our team thrives in a collaborative, forward-thinking environment where creativity, professionalism, and growth go hand in hand.
Job Description
We are seeking a
Customer Support Specialist to serve as a key point of contact between our company and our clients. This role is ideal for someone who enjoys helping others, solving problems efficiently, and maintaining a calm, professional presence in fast-paced environments. You will play an essential role in ensuring customer satisfaction and strengthening long-term relationships.
Responsibilities
- Handle customer inquiries with professionalism, clarity, and efficiency
- Provide accurate information and resolve issues in a timely manner
- Maintain detailed records of customer interactions and resolutions
- Collaborate with internal teams to improve customer experience
- Follow company procedures and quality standards consistently
- Identify opportunities to enhance service processes and workflows
Additional Information
- Competitive salary ($48,000 – $52,000 annually)
- Growth opportunities within a rapidly expanding company
- Skill development and ongoing training
- Supportive and professional work environment
- Stable, full-time position with long-term potential
