About This Job
NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION:
Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility.
Northeast Delta Human Services Authority is seeking an Administrative Assistant 5 to serve as the confidential assistant to the Executive Director. This position is domiciled in the Northeast Delta Human Services Authority regional office, and provides a variety of clerical duties that requires some independent judgement to accomplish in support to the District staff/office. The incumbent also provides support for the day-to-day operation of the district office.
An Ideal Candidate Will Possess The Following Competencies:
- Accepting Direction: The ability to be open and willing to follow guidance or instructions.
- Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
- Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
- Making Accurate Judgements: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Minimum Qualifications
Four years of experience in administrative services.
Experience Substitution:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
Job Duties and Other Information
- Serves as the confidential assistant to the Executive Director. Responsible for administrative support activities as maintaining files, receiving and reviews correspondence and telephone calls related to sensitive and confidential matters and determines appropriate action.
- Ensures the proper and timely execution of correspondence regarding administrative matters-- complex and non-routine. Represents the Executive Director in his absence through telephone and/or personal contacts, assessing the urgency and importance of situations according to NEDHSA policies and procedures and taking the appropriate action.
- Reviews incoming mail to include Federal Express, certified mailings for the entire office, noting important dates and/or information for his immediate attention. Screens telephone calls and visitors, making independent decisions of appointments and calls to be handled by the Executive Director or refer to the appropriate personnel.
- Serves as payroll administrator and trainer for all seven clinics, Prevention and Wellness, Administration, Human Resources, and Developmental Disabilities. Runs all reports for all facilities. Serves as the receptionist for the District.
Position-Specific Details:
Appointment Type: Probational, Promotional, Demotion, Lateral Transfer, or Detail to Special Duty
Location: Regional Office (Monroe)
Compensation: NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans.
- 2-year Full-Time Clinical Practice: NHSC will pay up to $50,000* for an initial 2 years of full-time clinical practice to clinicians.
(Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Ms. Janesia Raybon, MPA
Human Resources Director A
Northeast Delta Human Services Authority
2513 Ferrand Street
Monroe, LA 71201
318-362-4237 (office)
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to
make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
- Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
01
Do you have four years of experience in which administrative services were a major duty including but not limited to answering a multi-line phone, scheduling appointments, attending meetings and transcribing minutes, etc?
02
Do you have experience with payroll in the LA Gov HCM system? If so, please advise the name of the agency in which the duties were performed and the length of experience obtained.
03
Do you have experience in ordering office supplies, maintaining files and central records, and maintaining confidential information?
04
Are you highly organized, attentive to details, and have great communication skills (both verbal and written)?
05
ADi - 26: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
- I resist direction, ignore feedback, and need reminders to complete tasks.
- I follow direction with reminders and often need clarification or support.
- I follow direction reliably, adjust to feedback, and complete tasks on time.
- I adapt quickly, follow through, and help others adjust as needed.
06
ADi - 26: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
BST - 26: Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?
- I avoid teamwork, create conflict, or don’t contribute.
- I contribute to team efforts with encouragement and guidance.
- I work well with others, contribute consistently, and support the team.
- I unite teams, build trust, and help others work through conflict.
08
BST - 26: Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
CE - 26: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
- I communicate unclearly, use poor tone, and ignore the audience.
- I share main ideas clearly and adapt to the audience when reminded.
- I communicate clearly, listen actively, and explain complex ideas well.
- I craft messages that connect, inspire, and drive action across audiences.
10
CE - 26: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
11
MAJ - 26: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?
- I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
- I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes.
- I make timely, well-reasoned decisions by using available information, context, and trade-offs.
- I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.
12
MAJ - 26: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
