About This Job
South Louisiana Community College is a comprehensive community college that operates campuses in Abbeville, Crowley, Franklin, Lafayette, Morgan City, New Iberia, Opelousas, St. Martinville, and Ville Platte. The college serves approximately 12,000 students annually and offers an array of academic programs. Students earn associate degrees, technical diplomas, certificates, and industry-based certifications. The college was recognized as the “Best Community College in Louisiana” for 2023 by Intelligent.com and BestColleges.com, trusted resources for college rankings and higher education planning.
The mission of South Louisiana Community College is to transform and enrich the lives of individuals and communities. SoLAcc commits to providing skills and knowledge through a dynamic learning environment where students realize their potential, compete in today’s global economy and perpetuate to solve the complex problems of tomorrow.
An Ideal Candidate Should Possess The Following Competencies:
- Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
- Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
- Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
- Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
- Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
- Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.
- Leveraging Technology: The ability to use technology and its related processes to further organizational goals.
- Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
- Managing Conflict: The ability to recognize and navigate disagreements in a rational, unbiased, and productive way.
- Testing and Troubleshooting: The ability to perform routine maintenance and inspections and resolve operating malfunctions to ensure machines and tools are functioning as expected.
Minimum Qualifications
Two years of experience in administrative services.
Experience Substitution:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
Job Duties and Other Information
This Position Reports To The Assistant Director Of Career And Testing Services In Fulfillment Of The College's Mission. Primary Responsibilities Include:
- Performs responsible, initial departmental duties in accordance with rules, regulations, and policies. May involve communication with other departments, customers, students, and test entities.
- Process routine paperwork and/or enters data into a department log or database in the servicing of a customer.
- Serves as clerical assistant to a manager, which could include keeping appointment schedule, preparing travel, issuing directives to others on their behalf, and relieving the manager of administrative matters.
- Administer, monitor, and proctor exams in Testing Services.
- Develop and manage best practices in collecting and recording departmental data.
- Perform the check-in/out process, verify student identification, and provide proper testing instructions.
- Perform administrative tasks in the testing center such as answering the phone and handling routine.
- Handle all inquiries from internal and external customers.
Position-Specific Details:
Appointment Type: Probational
Work Location: This position is domiciled on the Lafayette Campus.
Benefits: As a member of the Louisiana Community and Technical College System, South Louisiana Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.
Passing pre-employment criminal background screen is required as a condition of employment. South Louisiana Community College is an equal opportunity/equal access employer. South Louisiana Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete
Contact Information:
For further information about this vacancy contact:
Amanda Griffin
Senior HR Generalist
337-521-8931
Amanda.Griffin@solacc.edu
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to
make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
- Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
01
CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
- 1= I have no experience and/or am uncomfortable communicating effectively
- 2= I have limited experience or require assistance to communicate effectively
- 3= I can communicate effectively
- 4= I can communicate effectively and help others improve their communication
02
CE: Explain your rating by providing specific and relevant examples in the box below.
03
FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
- 1= I have no experience and/or am uncomfortable following policies and procedures
- 2= I have limited experience or require assistance to follow policies and procedures
- 3= I can follow policies and procedures
- 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures
04
FPP: Explain your rating by providing specific and relevant examples in the box below.
05
LT: Rate your ability to leverage technology based on our definition: The ability to use technology and its related processes to further organizational goals.
- 1= I have no experience and/or am uncomfortable leveraging technology
- 2= I have limited experience or require assistance to leverage technology
- 3= I can leverage technology
- 4= I can leverage technology and help others improve their ability to leverage technology
06
LT: Explain your rating by providing specific and relevant examples in the box below.
07
MAJ: Rate your ability to make accurate judgments based on our definition: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
- 1= I have no experience and/or am uncomfortable making accurate judgments
- 2= I have limited experience or require assistance to make accurate judgments
- 3= I can make accurate judgments
- 4= I can make accurate judgments and help others improve their ability to make accurate judgments
08
MAJ: Explain your rating by providing specific and relevant examples in the box below.
