Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our front office. The ideal candidate will possess strong office management skills, excellent communication abilities, and proficiency with various office software. Experience in medical or dental reception are a plus.

Duties

Greet visitors and clients warmly, providing a positive first impression
Manage multi-line phone systems, screen calls, and direct inquiries appropriately
Schedule appointments and manage calendar bookings using Google Workspace or Microsoft Office tools
Handle data entry, filing, and maintain accurate records using QuickBooks or other office management software
Assist with billing and basic administrative tasks such as proofreading and document preparation
Support customer service efforts by addressing inquiries promptly and professionally
Maintain a clean and organized reception area
Perform clerical duties including typing, faxing, scanning, and managing correspondence
Provide support with office management tasks to ensure efficient daily operations

Requirements

Proven experience in office administration, clerical work, or as a receptionist; medical or dental receptionist experience is a plus
Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
Familiarity with QuickBooks and data entry processes
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
Exceptional phone etiquette and customer service skills
Ability to handle multi-line phone systems confidently and professionally
Strong attention to detail with proofreading and filing capabilities
Experience with calendar management and personal assistant duties is advantageous
High level of professionalism, reliability, and time management skills

This position offers an opportunity to be a key part of our administrative team while developing your office management expertise. We value proactive individuals who excel in communication and organization to help us deliver outstanding support to our clients.

Pay: $13.00 - $19.00 per hour

Expected hours: 35.0 per week

Work Location: In person

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Front Desk Receptionist